Event and Activity Cancellation Certificate
Same-Day Event and Activity Cancellation Certificate – Confirming Sickness or Health Condition Impact on Your Plans
About the Event and Activity Cancellation Certificate
In the event of sickness or a health condition affecting your ability to attend an event or participate in an activity, you may require a medical certificate to cancel or reschedule your plans. We understand the importance of providing a hassle-free solution for such situations.
By sharing video evidence, our team of medical professionals can offer you a same-day event and activity cancellation certificate. This certificate confirms your medical condition and whether it is ongoing or resolved, giving you peace of mind and ensuring your plans are appropriately addressed. The best part? No appointments are necessary; you can easily apply online.
What Will You Receive?
Upon application for an event and activity cancellation certificate, you will receive a verifiable digital PDF letter, signed by a qualified medical professional. This document will be sent directly to your mobile device and includes the following information:
- Your name and date of birth.
- Details about the sickness or medical condition that necessitates the cancellation of your plans.
- Information about when your symptoms began and whether they are ongoing or if you have recovered.
- The signature and authorization of one of our GMC-registered UK doctors.
- Contact details for easy verification.
How Does the Process Work?
We’ve streamlined the process of obtaining a medical letter:
Upload Video Evidence: After purchasing your event and activity cancellation certificate, you will be asked to complete a short online form, which includes uploading a 30-second to 1-minute video to explain the medical reasons for your plan cancellation.
Doctor Validation: Our team of experienced doctors will review the evidence you provide before issuing your medical certificate. If our doctors have any further questions, they may contact you for a quick call.
Receive Document Same Day: Once your evidence is validated, you will receive your event and activity cancellation certificate on the same day. This digital PDF document is signed by a UK-registered doctor and features a QR code for easy verification.
What Information Do You Need to Supply?
To help us assess your condition and issue a medical certificate, you will need to provide the following information:
- A photo of your passport.
- Confirmation of when your sickness or condition started.
- Information on whether your sickness is ongoing or if you have now recovered.
- A 30-second to 1-minute video describing your medical symptoms.
- Details of your regular NHS GP (if applicable).
Frequently Asked Questions
What Happens After I Purchase an Event and Activity Cancellation Certificate?
Upon purchase, you will receive a unique certificate booking reference number, allowing you to upload your medical evidence. Our doctors will review your evidence on the same day (between 9am and 9pm GMT, 7 days a week). They may contact you if they have any questions. Once validated, we will send your event and activity cancellation certificate to you via email and SMS.
What Medical Evidence Do I Require?
We will need you to:
- Upload a photo of your passport.
- Complete a medical questionnaire.
- Upload a short video (from your mobile) explaining the reasons for needing an event and activity cancellation certificate.
Why Are There QR Codes on Medical Letters?
Our medical letters include QR codes that can be scanned to verify the document’s authenticity. Once scanned, you can access your personal online results portal to review your medical letter and confirm your personal details.
Do You Provide Refunds?
Full refunds are only provided if we are unable to provide a medical letter. Once our doctors have issued a medical letter, we are unable to process a refund.
When Will I Receive My Event and Activity Cancellation Certificate?
Our team will review your evidence and provide your certificate on the same day the evidence is uploaded (between 9am and 9pm GMT, 7 days a week).
Who Signs My Event and Activity Cancellation Certificate?
Your event and activity cancellation certificate is signed by our UK doctors. We are a UK-regulated healthcare service, and the certificate can be used internationally. All our doctors are registered with the UK General Medical Council.